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DEDICATED SHORT CODES

Engage Directly with Customers
 

WHAT HAS A 98% OPEN RATE AND A 90% RESPONSE RATE?

Are you looking for a more effective way to reach your customers and drive results?
sms-campaign-communication

AfriSMS helps businesses like yours connect with customers and solve real-world problems through the power of SMS.


We understand that every business is unique, which is why our AfriSMS solutions can be tailored to meet your specific needs. Whether you're a small business looking to reach local customers or a large corporation seeking to communicate with a wider audience our AfriSMS Solution has the scalability to meet your needs.


Don't let your business fall behind in today's fast-paced digital landscape. With AfriSMS, you can: 

  • Reach customers directly and effectively
  • Increase engagement and drive results with targeted campaigns
  • Improve the overall customer experience
  • Save time and resources with automated messaging

So why wait? Start connecting with your customers and drive results with AfriSMS today!

BENEFITS
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BENEFITS

Short Codes are considered a powerful tool for businesses because they offer several benefits, including the following:
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1. Brand recognition

Dedicated short codes are unique to a specific business or organisation, which allows for easy recognition and recall by customers. This can help to build brand awareness and increase customer loyalty.

2. Increased response rates

Short codes are easier for customers to remember and use compared to long phone numbers, and they provide a quick and convenient way for customers to interact with a business. This can lead to higher response rates and customer engagement compared to other forms of mobile communication.

3. Scalability

Dedicated short codes can handle large volumes of incoming and outgoing messages, making them ideal for businesses that need to send or receive a high volume of messages. This can be especially important for businesses that conduct mass text message marketing campaigns.

4. Improved customer experience

Short codes provide a fast and convenient way for customers to access information and services, which can improve the overall customer experience.

5. Cost-effectiveness

Compared to other forms of mobile communication, text messaging is relatively inexpensive, and the cost of using a dedicated short code can be spread out over time, making it an affordable option for businesses of all sizes.

HOW IT WORKS
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HOW IT WORKS 

Shared Short Code vs Dedicated Short Code
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Shared Short Code Option

  • Cost-effective solution.
  • Reserve Specific Keywords on our shared short codes.
  • Customers SMS our Short Code with your keyword.
  • Keyword matches allocated to your account.
  • Tailor SMS Responses

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Dedicated Short Code Option

  • Capture all incoming SMS'
  • Allocate specific actions to unique keywords.
  • Tailor SMS Responses
  • Run multiple Campaigns on your Dedicated Short Code.
  • Multiple Keywords

CAMPAIGN MANAGEMENT

AfriSMS is a Full SMS Campaign Management System - Creation, Management, and Analysis.
STEP 1

Create a new SMS Campaign. Choose a price band and then set the start date and end date of your SMS Campaign.

STEP 2

Add unique SMS keywords that people will SMS to trigger actions within your SMS Campaign. (From 1 to Unlimited* SMS Keywords.)

STEP 3

You will be required to submit basic Campaign Info.

STEP 4

You have the option to setup a default reply SMS for your SMS Campaign. Individual keyword replies can also be added.

HOW IT WORKS

With AfriSMS, you are able to choose your SMS Keyword and your SMS Campaign dates. Once your choices have been made, you will be assigned a Short Code number to use during that time period.

SCHEDULE

SMS Campaigns can be scheduled to run at future dates, meaning that you can setup campaigns beforehand & the system will automatically start them on the scheduled date.

STATISTICS

Access your SMS Campaign statistics & history at any stage. You will need to be an active subscriber in order to have access to this information.

ENTRIES

You will be able to download the entries from each campaign as a CSV file or Excel Spreadsheet, allowing you to capture & utilise the information offline.

UNLIMITED

Create an unlimited number of SMS Campaigns on your Dedicated Short Code. 

KEYWORDS

Create unique keywords for your SMS Campaign that people will SMS to the Short Code.

MANAGEMENT

Setup, Monitor & Track incoming SMS' in real time through an online interface.

WEB APPLICATION

AfriSMS is a Cloud Application that allows you to easily setup & manage promotional SMS Campaigns.

WHAT YOU GET

AfriSMS Pricing & Info

Short Codes are an effective way for businesses to engage with customers, build brand recognition, and improve the overall customer experience. They are an affordable and scalable solution for text message marketing and other types of mobile communication.

AfriSMS Campaign Management Tool Allows you to engage with Customers in the following way:

  • Marketing Campaigns: Businesses can use SMS and text messaging to send special offers, promotions, and sales alerts to customers and prospects, driving traffic and increasing sales.
  • Customer Service: Companies can use SMS and text messaging to provide quick and convenient customer support, responding to customer inquiries and resolving issues in real-time.
  • Lead Generation: Real estate companies, car dealerships, and other businesses can use SMS and text messaging to capture lead information and engage with potential customers through targeted SMS campaigns.
  • Feedback and Surveys: Companies can use SMS and text messaging to send short surveys and gather customer feedback, improving the overall customer experience and helping to inform business decisions.


Shared Short Code Option

Basic SMS Campaign Platform (AfriSMS)


A Shared Short Code simply means that multiple users can make use of the same Short Code number.


How is this possible?


What makes your SMS Campaign unique is your keyword list. So even though you are all advertising the same “Short Code Number”, if anyone sends a SMS to that number using one of your unique keywords, while your Campaign is active, that SMS entry will be allocated to your SMS Campaign, and no-one else’s.


Dedicated Short Code

Basic SMS Campaign Platform (AfriSMS) + Dedicated Short Code/s


A Dedicated Short Code number can be registered for your exclusive use on the AfriSMS.


Why would you want a Dedicated Short Code instead of a Shared Short Code?


With a Dedicated Short Code you can have any keyword you like without worrying about someone else snapping it up. A Dedicated Short Code can be particularly useful if you have 100’s or even 1000’s of unique keywords, i.e. Barcodes. You can also setup a “Catch all” SMS Campaign , which means that you don’t have to specify a unique keyword for people to use. Anything sent to your unique Short Code will automatically be allocated to your SMS Campaign. Dedicated Short Codes are unique to a specific business or organisation, which allows for easy recognition and recall by customers. This can help to build brand awareness and increase customer loyalty. There are additional monthly fees associated with the Dedicated Short Code.


AFRISMS PLATFORMS

SHARED (BASIC)

R 2 500

inc vat
Per Keyword valid for 12 months

R0.00

Shortcode Rental
Per Calendar Month

1

Keyword

No

Profit Share

EXTRAS

Bulk SMS– Included

DEDICATED (PREMIUM)

R 2 999

inc vat
Once Off Shortcode Registration

+ R 1 099 

Shortcode Rental
Per Calendar Month

Unlimited

Keywords

Yes

Profit Share

EXTRAS

Bulk SMS– Included

GET AfriSMS

(Please note you will have to subsidise your reply SMS should you need one.)

FREQUENTLY ASKED QUESTIONS

Answers To Questions You May Have About SMS Campaigns 
Who should be looking at AfriSMS ?

With a 98% open rate and a 90% response rate, SMS and text messaging is the most effective way to reach your customers. Whether you're looking to send appointment reminders, promotions, or simply keep your customers informed, AfriSMS has you covered. SMS Campaigns are an effective way for businesses to engage with customers, build brand recognition, and improve the overall customer experience. They are a cost-effective and scalable solution for text message marketing and other types of mobile communication. AfriSMS is a great cost effective platform for small or large companies to run SMS campaigns, plus it is also really quick & easy to setup.

How many SMS Campaigns can I create at one time?

Short answers is as many as you want, however please be aware there are different product and pricing options available. Namely Shared Short Codes vs Dedicated Short Codes.

Does Afridesign help me to advertise or promote my SMS Campaigns?

No, we merely provide the software that allows you to create, and manage, SMS campaigns.

If I opt for a reply SMS in my SMS Campaigns will I get charged ?

Yes. You will need to purchase one of the SMS bundles made available to you from within the AfriSMS Console. This will allow you to send responses to the incoming SMS'.

Can I have my own unique short code number ?

Yes you can, however you will need to opt for a Dedicated Short Code, please note that there are additional monthly fees associated with the Dedicated Short Code option. Please contact us directly to see the availability of Short Codes.

What SMS Price bands do you have available ?

Shared Short Code: Standard Rated

Other price bands are available on the Dedicated Short Code option.

Please note: Promotional SMS Campaigns may only make use of the R1.00 or R1.50 price bands due to changes brought about by the Consumer Protection Act and the National Lotteries Act.

Do you offer a revenue share regarding the incoming SMS'?

Shared Short Code: There is no SMS revenue pay out.

Dedicated Short Code: There is a SMS revenue pay out. Please Note a minimum monthly volume of 500 messages per month in order to be eligible for a revenue payout. Contact us for more details. 


Do I need to install any software ?

No, it is a Cloud system, which means all the software is on our system and you access it through your web browser. Which means you do however need an Internet connection. You will be provided with login details for your account upon registration.

Should I wish to cancel my subscription AfriSMS subscription, how would I do that ?

Our system is run on a month to month basis i.e. we bill monthly until we receive a cancellation notice from you, the client. We work on a written calendar month’s notice period. This means that should you no longer wish to use our system, you need to send us a cancellation email, a month before you want the subscription to stop.


PLEASE NOTE: Even if you don’t have a SMS Campaign running on the system, we will keep billing you the monthly subscription fee until you cancel with us in writing. We don’t automatically assume that because your Campaign has ended, or you haven’t set one up, that you no longer wish to use AfriSMS system.

Can I have a look at AfriSMS before I commit ?

Yes, you most certainly can. Sign Up is FREE. You only start paying once you create your first SMS Campaign or register a dedicated Short Code.

GET AfriSMS

NEED MORE INFO?

Call, Chat or Send Us Your Questions. We are Ready to Assist.
Phone
Support: +27 (0)11 250 5494
Email

Sales/Support: [email protected]
Accounts: [email protected]

Available Hours

Mon – Thur : 8:30 – 16:00
Fri : 8:30 – 12:00 / 14:00 – 15:30
Closed Public Holidays.